Customer relationship management

The heart of any successful business is its customer relationships. Our CRM (Customer Relationship Management) software is your key to delivering exceptional customer experiences, boosting sales, and nurturing long-term loyalty.

iFive

FMCG CRM

FMCG CRM

  • Sales & marketing Automation
  • Distributor & Retail Management
  • Sales Person Tracking
  • Daily Task Assign
  • MIS Reports

iFive

SFA for Pharmaceuticals

SFA for Pharmaceuticals

  • Target & Achievements
  • Mobile Reporting
  • Sample & Gift Management
  • Daily Call Reports
  • Competitor And MIS Reports

iFive

B2B SALES CRM

B2B SALES CRM

  • Lead & Contact Management
  • Database Mapping
  • Event & Email Tracking
  • Territory & Account Management
  • Sales Reports

iFive

SERVICE CRM

SERVICE CRM

  • Customer Complaints
  • AMC & Warranty Management
  • Field Staff Activities
  • Spare Allocation
  • Reports & Analytics


Advantages of CRM

Advantages of CRM

Healthy Customer Relationship
Lead Qualification and Scoring
Real time tracking
Optimized Segmentation and Targeting
Effective Cross selling and Upselling
Scheme & Discount Management
Multichannel Ticketing Systems
Seamless Business Transactions